GDPR / DSGVO
Privacy policy for tryconduit.de
Last updated: October 2026
1 Scope
This privacy policy covers the marketing website tryconduit.de.
The Conduit app and your Conduit account have a separate privacy policy in German at app.tryconduit.de/privacy.
2 Controller
The controller responsible for processing your personal data is:
Comms Connect GmbH
Tal 30
80331 München
Germany
Email: hi@tryconduit.de
We have not appointed a data protection officer.
3 Hosting and server logs
Our website is hosted by Vercel Inc., USA.
Whenever you visit this website, your browser sends a request to Vercel's servers. In connection with this request, the following data are processed in server logs:
- Your IP address.
- Browser details, including your user agent.
- The requested page.
- The time of your visit.
These data are processed to deliver the website and maintain its security. The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the secure delivery of this website.
Vercel's role depends on the processing. Where Vercel delivers the website for us, it processes these data on our behalf as a processor under its Data Processing Addendum. Vercel also states that it processes usage data and metadata generated through the use of its services as an independent controller, for example to operate, improve and support its services and for analytics, benchmarking and reporting. This can include log data such as IP addresses. We do not determine the purposes of that processing. The Vercel Privacy Notice at https://vercel.com/legal/privacy-notice describes it. You can contact Vercel about it at privacy@vercel.com.
We use these logs only to find errors and to investigate security incidents. Vercel does not publish a fixed retention period for the data it keeps itself. According to its Privacy Notice, Vercel keeps information for the minimum necessary period for its legal and contractual obligations, the development of its services, the resolution of disputes and legitimate business purposes, and then deletes or anonymises it. Under its Data Processing Addendum, Vercel deletes or anonymises personal data it processes for its own purposes once it no longer needs them for those purposes.
Data are transferred to the USA on the basis of the European Commission's adequacy decision for the EU-US Data Privacy Framework, Implementing Decision (EU) 2023/1795, in which Vercel participates. In addition, the Data Processing Addendum with Vercel incorporates the standard contractual clauses of the European Commission, Implementing Decision (EU) 2021/914. You can request a copy at hi@tryconduit.de.
4 Email enquiries
If you email hi@tryconduit.de, we process your email address and message to respond to your enquiry.
The legal basis is Article 6(1)(b) GDPR when your enquiry concerns a contract or steps before entering into a contract. For other enquiries, the legal basis is Article 6(1)(f) GDPR. Our legitimate interest is answering your enquiry.
Our mailbox is hosted by IONOS SE, Montabaur, Germany. IONOS processes email data on our behalf as a processor.
We retain correspondence for as long as needed to answer your enquiry and for any retention period required by law.
5 Cookies, tracking and fonts
This website does not use cookies or local storage. It does not use analytics, tracking or advertising.
There are no forms, newsletters, waitlists, partner programmes or referral programmes on this website.
Fonts are served from our own server. Loading them does not send a request to Google.
6 Links to other services
This website links to the following services:
- The Conduit app at app.tryconduit.de.
- The App Store, operated by Apple.
- Google Play, operated by Google.
- GitHub at github.com/CommsConnectgmbh/conduit-bridge.
Clicking a link opens the relevant service. Its own privacy policy applies. Merely visiting this website does not send data to these services.
7 Your rights
Subject to the conditions of the GDPR, you have the following rights:
- Access to your personal data under Article 15.
- Rectification of inaccurate or incomplete data under Article 16.
- Erasure of your data under Article 17.
- Restriction of processing under Article 18.
- Data portability under Article 20.
You can contact hi@tryconduit.de to exercise your rights.
8 Right to object
Under Article 21 GDPR, you may object at any time to processing based on Article 6(1)(f) GDPR for reasons relating to your particular situation. We will stop processing unless we demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or the processing is needed to establish, exercise or defend legal claims. You can send your objection to hi@tryconduit.de.
9 Complaints
You have the right to lodge a complaint with a data protection supervisory authority under Article 77 GDPR.
The supervisory authority responsible for us is:
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18
91522 Ansbach
Germany
10 Changes
The current version of this privacy policy is published on this page.